User journeys

Journeys show the paths visitors take around one page. Pick a page, and you see the pages they viewed right before it and right after it, three steps each way.

Open a journeyCopy Anchor Link

1. Open the site's Journeys tab.
2. Type a path in Page, or pick one from the suggestions, and select Show.

The page starts on your most viewed page. The date range works like everywhere else in the dashboard.

Read the stepsCopy Anchor Link

Each step lists its top 5 pages, with the visitors who went there and their share of the step.

• 1 page after is the page a visitor viewed right after the chosen one. 2 pages after is the one after that, and so on. The before steps work the same way, going back.
• Other pages counts visitors who went to a page outside the top 5.
• Left the site counts visitors whose visit ended at that step. Started here counts visitors who had no page before it.

A few details:

• Journeys follow visitors, not sessions, in the date range.
• Reloading the same page counts once.
• If a visitor viewed the chosen page more than once, the first view counts.
• The path must match exactly. Wildcards aren't supported here.

Follow one pathCopy Anchor Link

Select a page in 1 page after to see only the visitors who went there. The next step then shows where those visitors went after it. The same works going back. Select a page again to clear it.

The selection is part of the URL, so you can share or bookmark a path.

Turn a path into a funnelCopy Anchor Link

Once you've selected at least one page, select Create funnel. It opens the funnel form with your path as steps, in the order visitors viewed them. Rename it if you like, then save. The funnel shows up on the Goals tab.

Funnel numbers can be higher than journey numbers. A funnel counts a visitor for a step if they reach it at any point after the step before, while a journey step is only the very next page. See Goals and funnels.

Owners, admins and members can create funnels from a journey. Viewers can see journeys.